Call: 01756 748838Non-urgent maintenance:
We specialise in block management.
We take our role as block managers very seriously. We want you to feel comfortable in your surroundings and reassured that your block is being managed properly. We have therefore created Urban Living Values - the values we expect all of our team to work to.
Visible: we are here for you 24 hours a day 7 days a week. You can email, write or pick up the phone, we do not hide away.
Accountable: we’ll do what we say we are going to do when we are going to do it.
Transparency: everything we do from decisions to charging is clear and explainable.
Organised: we have implemented internal processes and procedures so no matter who is looking after you, you will always get the same level of attentive care.
Experts: we have managed blocks for nine years and are confident to say that we have the expertise to start a management structure from scratch or pick up where another manager has left off.
For those who want to know the detail, the below is just a small example of what we do whether it is from the start of the development or long after it has been built.
We will work closely with your sales teams to ensure that future property owners have an accurate picture of the services available on the development and a clear idea of the annual budget at the outset.
Resident Management Companies (RMC)
We appreciate and acknowledge that a RMC’s focus is to mitigate the costs of running the development as much as possible. We believe that having a good quality managing agent will provide you with the reassurance and comfort that your obligations as a director is being met.
We will remove the worry and liability of day to day management tasks such as:
We believe that communicating with our clients is key to successful smooth management of your development. As part of our service, we provide a secure web portal for our client which contains useful information about the development as well as useful updates on the day to say aspects of the development.
Please get in touch with us to find out how our service can help you.